COVID-19 FAQ for the USC Viterbi Community

Last Updated 7/14 – 9:00 am

Find other FAQ and related info pages on our COVID-19 Response Page


Q: Are there emergency funds available for students?

A: Please visit any of the links below to learn more


Q: How can I see all the student engagement opportunities and events taking place virtually?

A: Students can view virtual academic, career, social, and wellness engagement opportunities in the Experience Viterbi App, designed specifically for Viterbi students. You can access the app via mobile phone or desktop by visiting

Q: How can I complete my thesis defense, qualifying exam or my dissertation defense if COVID-19 affects my ability to meet with my dissertation committee in person?

A: Remote participation in a dissertation or thesis defense is always an option for a limited number of committee members. The Graduate School and the Viterbi Dean’s office has approved that all thesis defense, qualifying exams and dissertation defense can be conducted entirely through Zoom or other video conferencing tools. The standard rules apply to the process which means that all committee members must be part of the same defense “meeting,” whether they are on campus or remote.


Q: I’m a student or faculty member and can’t return my books by their due date since library buildings are closed. What should I do?

A: All library digital collections, services, and programs that support remote teaching and learning remain available online. Library buildings are closed until further notice. Due dates for books and other materials are extended to August 31, 2020. Please see the Library’s COVID-19 operations page for more / most current info.


Q: Are there Viterbi Career Connections recruitment events and activities available while we are not attending classes on the USC Campus?

A: The Viterbi Career Connections office will continue to offer a full suite of career services via virtual operations, including employer events and job and internship postings.

Access Viterbi Career Gateway for:

  • Job and Internship Postings
  • Apply for Virtual Interviews
  • RSVP for Virtual Employer Info Sessions
  • Schedule Video/Phone Career Advising Appointments
  • Attend Virtual Workshops
  • RSVP for Virtual Career & Internship Boot Camp

Live chat with a career advisor M-F 12:00 – 3:00pm PST.
Login to Viterbi Career Gateway and click on “Chat with an Advisor”.

Need Internship Credit or CPT? Make an appointment with Brittany Chu (M.S. & PhD) or Lilian Barajas (B.S.) through Viterbi Career Gateway.

Contact the Career Connections staff at We will maintain regular office hours Monday – Friday, 8:30 am-5:00 pm.


Q: Are there new online access considerations for current DEN@Viterbi Students?

A: DEN@Viterbi students are encouraged to review the below FAQ, addressing all Viterbi courses. There are special considerations in the FAQ for our fully online, DEN@Viterbi students.


Q: I’m a DEN Student, and my testing center has been closed for my upcoming midterm or final examination. What options do I have?

A: Since the exam format and requirements may change or be postponed, we understand that this will create issues and inconveniences. We try to accommodate faculty as best we can with exams and it will affect DEN students who already had scheduled exams and apologize for issues this may create for you.

Please contact our DEN exams coordinator at 213-740-9356 or if you have additional questions or concerns. We also encourage you to review the Online Technical FAQ, available to all students.


Q: I am a graduate student conducting research. How will I continue my research in fall 2020?

A: Please contact your research advisor or PI to discuss how your research will be conducted.


Q: Will I be reimbursed for any university-supported travel that has been cancelled due to the current situation? 

A: Please visit the university research website for answers to this and related questions.


Q:  How can I get my work paycheck, if I don’t have direct deposit?

A: Business offices will continue with essential staffing at USC and the process of payments will continue as much as they are able. If you encounter any problems, please contact your academic department.


Q: I am on work-study. Can I work remotely? 

A: Please coordinate with your direct supervisor. In general, many of the work-study functions can be accommodated online and we will endeavor to make every accommodation possible.



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